---
title: Support | FACTON
description: Our customer service covers the functional and technical support and helps with all questions around the FACTON EPC software.
image: https://www.facton.com/hubfs/besser-hero@2x.jpg
---

- [Contact](https://www.facton.com/contact?hsLang=en)
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# We help you

## FACTON customer support

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The FACTON Support Team is there for you so that you can fully concentrate on your daily business. Our customer support covers the functional and technical support and supports you with all questions around the FACTON EPC software.

### Support requests: via [support(at)facton.com ](mailto:support@facton.com)via [+49 1805-FACTON](tel:+49%201805-322866)

Further information can be found at the [customer portal](https://facton.freshdesk.com/en/support/login/new), and in the [Support Level Policies](https://www.facton.com/service-and-support?hsLang=en).

Our FACTON support team is available for your maintenance and support needs. They handle all user questions over the phone as well as through E-mail. Support times and phone numbers are listed in your support contract.

## COST SMARTER. think ahead.

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