We help you

    FACTON customer support


    Keeping product costs under control often means reacting quickly to new situations - sometimes everyday life brings unexpected challenges.

    The FACTON Support Team is there for you so that you can fully concentrate on your daily business. Our customer support covers the functional and technical support and supports you with all questions around the FACTON EPC software - and that over the complete life cycle of our products.

    For optimal performance

    • User Help Desk supports users in the productive use of the FACTON costing software
    • Regular software updates
    • Quick availability of patches


    Support requests

    via support(at)facton.com
    via +49 1805-FACTON

    Further information can be found at the customer portal.

    Our FACTON support team is available for your maintenance and support needs. They handle all user questions over the phone as well as through E-mail. Support times and phone numbers are listed in your support contract.